Effective Date: [10/06/2025]
At Suryamoto EV India Pvt Ltd, accessible from https://suryamotoev.com we value the privacy of our visitors and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
We may collect the following types of data:
- Personal Information: Name, email, phone number, address, and details submitted through forms or inquiries.
- Communication Data: Information shared during WhatsApp or SMS conversations, including queries, service requests, and contact preferences.
- Technical Data: IP address, browser type, device info, and website interaction details.
- Cookies: Small data files stored on your device for tracking and performance improvement.
How We Use Your Information
We use your data to:
- Respond to inquiries and provide customer support
- Send order updates or service-related messages
- Communicate via WhatsApp or SMS for follow-ups, reminders, or promotions (only if you consent)
- Improve website functionality and analyze user behavior
- Share important updates, offers, or newsletters (you can unsubscribe anytime)
Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze site traffic, and customize content. You can choose to disable cookies through your browser settings, but this may affect some features of the website.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share data only with:
- Trusted service providers who help operate the website
- Legal authorities when required by law
WhatsApp and SMS Communications
By providing your phone number on our website:
You may opt-out anytime by replying with “STOP” or contacting us at help@suryamotoev.com
You agree to receive communication from us via WhatsApp and/or SMS, including order confirmations, service updates, offers, and support.
Your number will only be used for the purposes mentioned above and will not be shared or sold to third parties.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
Your Rights
You have the right to:
- Request access to your personal data
- Correct or delete your data
- Withdraw consent at any time
External Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of external sites.
Policy Updates
We may revise this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.